Frequently Asked Questions

We offer professional stringing for both tennis and badminton rackets. Our services include: • Same-day service (book before 2:00 AM) • Next-day service • 3-5 day standard service • Own string service (-$5 discount) • Grommet replacement (4 FREE per racket, $0.25 each additional) All services include professional stringing with quality strings from our inventory.

Our pricing is based on turnaround time: • Same-day service: $35 • Next-day service: $30 • 3-5 day service: $25 Additional services: • Own string: -$5 discount • Grommet replacement: 4 FREE per racket, $0.25 each additional All prices include quality strings and professional stringing.

We stock a variety of high-quality strings for both tennis and badminton. Our inventory includes popular brands like Yonex, Victor, Li-Ning, and more. String selection varies based on availability, but we always use professional-grade strings suitable for your racket type and playing level.

Stringing time depends on your chosen service: • Same-day: Book before 2:00 AM for same-day pick-up • Next-day: Book anytime for next-day pick-up • Standard: 3-5 business days Actual stringing takes about 30-45 minutes per racket, but we batch orders for efficiency.

Yes! You can bring your own string for a $5 discount. This is perfect if you have a specific string preference or brand loyalty. We'll string your racket with your string using the same professional techniques.

🎾 Tennis String Tension Recommendations Typical Range: 45–65 lbs (20–30 kg) Player Type Recommended Tension Benefits Beginners 50–54 lbs More power, comfort, less shock Intermediate Players 52–58 lbs Balanced control and power Advanced Players 55–62 lbs More control and spin Arm Sensitivity 45–52 lbs Less vibration, softer feel General Rule: Lower tension = more power, comfort, and forgiveness Higher tension = more control and precision 🏸 Badminton String Tension Recommendations Typical Range: 18–30 lbs (8–13.5 kg) Player Level Recommended Tension Benefits Beginners 18–22 lbs Larger sweet spot, easy power Intermediate Players 22–26 lbs Better control and feel Advanced Players 26–30 lbs More accuracy and power transfer Arm Comfort Focus 20–24 lbs Softer impact, less stress

We carefully inspect every racket before stringing and use professional techniques. However, we cannot guarantee against breakage due to regular wear, mishandling, or pre-existing damage. Strings may break from impact, tension loss, or manufacturing defects. Please note that all service fees are non-refundable.

We offer convenient pickup and drop-off options at: 🏠 Markham Studio 🎾 Wiser Park Tennis Courts - Markham, ON L6E 1H8 🏢 Angus Glen Community Centre (Library) - 3970 Major Mackenzie Dr E, Markham, ON L6C 1P8 🚗 Door-to-Door (Delivery) - by appointment (+$12.00) You can select your preferred location and time when booking. We'll coordinate the logistics in consideration of both your availability and ours.

We accept cash only. Payment is due upon pickup. Please have exact change ready.

We specialize in stringing tennis and badminton rackets. Most modern rackets are supported. If you have a vintage or specialty racket, please contact us in advance to confirm service availability.

You may need to restring your racket if you notice: Fraying or broken strings Strings feeling loose or "dead" A loss of control or power during play It's been more than 6 months since your last restring